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Mercedes-Benz Cars and SUVs Recalled Over Backup Cameras

» Posted August 9, 2021Resources | Share This Post

Some Mercedes-Benz drivers may have to back up the old-fashioned way.

The company is recalling nearly 350,000 vehicles, citing a software problem that could cause backup camera screens to go blank. The recalled cars’ MBUX software is not up to current standards, the company recently told the National Highway Traffic Safety Administration.

“Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup,” Mercedes-Benz said in a report filed with NHTSA. “Accordingly, the rearview camera image might not be displayed or the display might be interrupted which could increase a risk of a crash or injury.”

The recall covers a wide variety of 2019-2021 models, which Consumer Reports has listed in full.

The company said it will begin notifying owners of recalled cars by mail in mid-July. Mercedes-Benz plans to update recalled vehicles’ software through an over-the-air update, the company told NHTSA. If that is not successful, owners can bring their cars to local dealerships for the update.

This is not Mercedes-Benz’s first recall. 

The company in March announced that it was calling back some 1.3 million vehicles over a glitch in the cars’ emergency call technology. It said at the time that the defect might prevent the systems from accurately reporting a car’s location in the event of a crash or other emergency.

How the California Lemon Law Works

The good news for car owners and lessors in California is that the state’s lemon law offers some valuable protections.

The Song-Beverly Consumer Warranty Act requires car manufacturers to do a variety of repairs on vehicles while they are under warranty. The law also requires manufacturers to buy back vehicles that the company cannot or will not fix, and compensate owners and lessors for financing fees and other related expenses.

There is no set number of repair requests or attempts that must be made before the buy-back requirement kicks in. It is important to consult an experienced lemon law attorney.

Speak with a Los Angeles Lemon Law Attorney

If you are locked in a dispute with a carmaker over a malfunctioning or defective vehicle, an experienced Los Angeles lemon law attorney at Bickel Sannipoli APC can help. A lawyer at our firm will explain your rights and help you explore your options for making sure that the manufacturer is held fully accountable.

Our firm has helped people across the state fight back against defective vehicle manufacturers. We understand the stress and frustration that can come with being sold a lemon. Our lawyers are committed to resolving these matters efficiently and effectively, on the best possible terms for the people that we represent.

Our offices are conveniently located in Los Angeles, San Diego and San Francisco.  Call us at (888) 800-1983 or contact us online to speak with a Los Angeles lemon law attorney today.


Hear What Our Clients Have To Say

"I was having a reoccurring problem with my vehicle that the dealer couldn't seem to fix and when I contacted the manufacturer they were not willing to help me at all, so I contacted the Bickel law firm. This law firm knows what they are doing and will tell you honestly whether you have a case or not. I highly recommend that you give them a try."
Posted By: Rick Mills

BICKEL SANNIPOLI APC