Ford Rolls Out Money-Back Guarantee for Used Car Buyers

Ford Motor Co. says it is putting its money where its mouth is.

The automaker recently rolled out a new money-back guarantee for used car buyers. Ford says its 14-day/1,000 mile Blue Advantage guarantee is the most extensive offered by a major car manufacturer.

"If you find the vehicle you love or you like, and you get it home and you find out it’s not the right vehicle, you can bring it back and get your money back," Ford’s Andrew Ashman told the Detroit Free Press. “That just kind of creates that peace of mind, that when you do buy from a Ford dealer you’re not only buying a quality vehicle but you’re making sure it fits your lifestyle."

The company announced the move after testing the program out in 16 states, including Arizona, Texas, Florida, according to the Free Press. The Blue Advantage guarantee is available for buyers who purchase used cars online, as well as those who buy from some 1,600 Ford dealers across the country.

The program comes as car buyers are increasingly turning to the used vehicle market, thanks to the ongoing new car supply shortage. A scarcity of semiconductor chips has slowed the production of new vehicles by Ford and other major auto manufacturers.

Meanwhile, Ford is still having a hard time ensuring that the cars the company does put on the road are actually safe to drive.

Ford recently announced that it is recalling some 200,000 vehicles over two serious problems: faulty brake lights and a defect that could cause cars to roll away unintentionally.

The company announced late last year that it was calling back approximately 185,000 F-150 pickups. The vehicles are equipped with malfunctioning insulators that could damage driveshafts, and cause drivers to lose control or driving power, Ford said at the time. That increased the risk of a crash, according to the company.

How the California Lemon Law Protects Car Owners

The good news for car owners in the Golden State is that you have some important rights and protections under the California lemon law.

The lemon law generally requires car manufacturers to perform a wide variety of repairs on vehicles while they are under warranty. It also obligates the companies to buy back covered vehicles that they are unable or unwilling to fix. Although a manufacturer can instead offer to replace the vehicle, it is up to the owner to decide whether to accept or reject this alternative arrangement.

An experienced California lemon lawyer can help you understand your rights and explore your options.

Talk with a Los Angeles Lemon Law Attorney

If you are stuck with a lemon or locked in a dispute with a car manufacturer over repairs, the Los Angeles lemon law attorneys at Bickel Sannipoli APC can help. 

Call us at (888) 800-1983 or contact us online to speak with a Los Angeles lemon law attorney.